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Terms & Conditions for Your tuan123 Account

Our Terms & Conditions explain how your tuan123 account, wallet activity and access to Sic Bo, Royal Fishing and other listed rooms work.

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What Our Account Terms Set Out

tuan123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the agreement between you and us when you open, access or use an account. We require accurate account details and may ask you to complete phone verification before account access or a wallet action proceeds. Your account must not be shared,

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and information entered for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account must match the payment route you select. We may pause an account action while checking identity, payment ownership or unusual activity. Access to tuan123 and its listed rooms depends on local law;
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you must stop using the service where local law does not permit access. The terms also explain account closure, restricted activity, corrections to submitted details and how policy changes are announced.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Get Clear Answers Before You Continue

A clear support route matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or an account detail blocks access, send the issue through our account help path. Include the step where access stopped and the phone number linked to your account so we can match the request to the correct Terms & Conditions requirement.

Wallet status For a DANA, OVO, GoPay or QRIS question, keep the payment receipt and reference visible when you contact us. We can check whether the wallet step is pending, declined or awaiting an account condition described in the Terms & Conditions.

Policy changes When you need clarification on a changed clause, tell us the heading or wording you are asking about. We will direct your request to the relevant policy path and explain what action, if any, is needed before you continue using the account.

DATA AND CONTROL

How We Apply These Terms

We apply this policy area through practical account controls rather than vague statements. Phone verification helps connect account access to the details you submit, while payment records help us check ownership when…

Submitted details

We use the account details you provide to operate the account conditions, complete phone verification and respond to policy requests. Check your phone number and profile entries before continuing, because inaccurate details can delay an account action or require a correction request.

Cookie controls

Cookies can keep an account session connected while you move between the login page, wallet area and policy page. If you clear them, you may need to sign in again. The Terms & Conditions explain this session behaviour without changing your account obligations.

Account security

Keep your sign-in details private and contact us if you see an access event you do not recognise. We may pause a sensitive action while checking the account record, phone verification status or payment ownership under the stated conditions.

Payment records

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we may retain reference details needed to match a receipt with the account. Do not send another person's payment record when asking us to check a wallet status.

Retention period

Records are kept for the period needed to handle account administration, payment matching, security checks and support requests under the applicable policy. If you ask how a particular record is handled, include its date, account step and payment reference.

Policy requests

To request a correction, access clarification or change to submitted account details, use our support route with the relevant policy heading. We may ask for phone verification before changing information connected to account access or wallet ownership.

Answers About Your Terms & Conditions

The questions below cover the policy points most likely to matter before you open an account or continue with a wallet step. We keep the answers practical: account details, phone verification, payment records, cookies, policy changes and requests for correction are all handled through the same Terms & Conditions framework. For eligibility, access depends on local law.

They are the rules governing your account, access, wallet actions, submitted details, security checks and policy requests. By opening or using an account, you agree to follow the stated conditions. Read the current wording before using DANA, OVO, GoPay, QRIS or a bank route.

Yes, the Terms & Conditions apply whenever you open, access or use an account. Some checks may differ by account event, such as phone verification before access or payment ownership checks after a wallet receipt. Eligibility and access depend on local law.

You can request a correction through the account help path. State which detail is wrong and why it needs changing. We may ask for phone verification, especially when the change affects account access, a DANA or OVO wallet record, or a bank transfer reference.

We may use payment references to match activity with your account and check ownership. This can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Keep your receipt available, and do not submit another person's record during a support request.

Read the updated clause and contact us through the policy support path if its meaning is unclear. If you do not accept a changed condition, stop using the affected account function. We will explain the relevant account step, while access depends on local law.

Send a request through our account help path with the account identifier, the record concerned and the action you seek. We may verify your phone before processing it. Retention can apply where records are needed for payment matching, security or support handling.

Your location does not remove the Terms & Conditions. From Bandung or elsewhere in Indonesia, you must follow the account, phone verification and payment conditions that apply to you. Access remains available only where local law permits and may depend on account checks.

Terms & Conditions for Your tuan123 Account

Get Clear Answers Before You Continue

How We Apply These Terms

Submitted details

Cookie controls

Account security

Payment records

Retention period

Policy requests

Answers About Your Terms & Conditions

01 What are the tuan123 Terms & Conditions?

02 Do the Terms & Conditions apply to every account?

03 Can I correct details on my tuan123 account?

04 How do the Terms & Conditions handle payment records?

05 What happens if I disagree with a policy change?

06 How can I request access or deletion of account data?

07 Can I use my account from Bandung or another Indonesian city?

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